Oct 29 , 2019

Why Do People Love the Vivint Home Security System?


There’s a lot of buzz about Vivint Home Security System right now—U.S. News and World Report ranked it the “best full-service home security and automation solution” in their annual home security system guide. We did some digging to find out why. For more ideas, check out best smart home security systems for 2019.

Vivint offers a solid all-in-one home security system that they design, manufacture, install and guarantee. No third party involved means consistency in product and service.

It’s also a smart home automation system, allowing you to link with over 15 compatible devices to lock your doors, shut off your lights, control your thermostat and more, all from the Vivint touchscreen panel, mobile app or via Amazon Alexa or Google Assistant.

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Vivint Comes with Planning and Installation

Here’s another big selling point: Vivint sends out a Smart Home Pro to assess the layout of your house, talk to you about your needs and design a security system unique to your situation. Once you agree to a blueprint, the same Smart Home Pro handles the installation. (The assessment is free; installation runs you a flat $99 fee.)

Vivint Connected 24/7

Another benefit: You can contact Vivint Smart Home monitoring teams day or night through the instant two-way talk feature. If you have an emergency, an issue with your equipment or a question, just press the microphone icon on your SmartHub and you’ll immediately be connected to an agent. You can speak to family members and visitors through the touchscreen panel, too.

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Vivint Is Innovative

Vivint was the first to develop a call-out feature from their Ping indoor camera. It’s a function, separate from the two-way talk feature, that’s especially great for parents leaving young kids home alone. Simply pushing a button on top of the camera initiates a video call through the Vivint app. Vivint integrated with both Google Assistant and Amazon Alexa before its competitors, too—further evidence of their tech-forward thinking. Did you know about these 10 smart google home devices to automate your home?

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A Range of Cameras Options

Vivint connects with top-of-the-line cameras to spot intruders or capture the face of a package poacher. Here are few standouts in the $200 range. (Keep in mind that there’s a $5/month monitoring charge for each active camera.)

Ping Indoor Camera

The compact indoor option that pioneered the push-button call-out feature. Other draws: Smart motion detection activates 30-second recordings that are saved for two weeks, plus mobile alerts when something happens. Buy it now on Amazon.

Outdoor Camera Pro

This wireless outdoor-mount camera’s unique in that it can tell the difference between a vehicle and a person. When it detects a lurker, it records—and two-way talk lets you tell them to move on. Buy it now on Amazon.

Doorbell Camera

Unlike more bulky competitors, this one actually looks like a doorbell. It’s got all the standards, too—two-way talk, infrared night vision, recorded 30-second video clips viewable from your smartphone or computer.

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How Much Does Vivint Cost?

The cost of Vivint depends on your custom equipment and monitoring selections.

A starter kit, for instance, will run you about $600 and provides the basics: A touchscreen Smart Hub, two door/window sensors, one water sensor and one motion sensor. You’ll probably want to add at least one camera, which runs anywhere from about $200 to $300 apiece. You can pay for your equipment upfront, or finance it over a few years. Vivint offers 42 or 60-month financing, which would put your basic equipment cost between $11-$15/month.

Then there’s the monitoring. In the situation above, you’d pay a base rate of $39.99 per month, plus $5 per camera for 24/7 video monitoring by a real live human.

Of course, the monthly cost goes up with any additional equipment purchased and monitored. Alternatively, paying outright for equipment and/or selecting a more bare-bones system drive it down.

Vivint vs. Ring

Vivint is a comprehensive pro-installed and monitored security and home automation system, whereas Ring is a self-installed stand-alone security system with optional monitoring. A super basic Ring starter security kit costs around $200, and even if you add a Ring Camera Doorbell for another $200—plus $10/month for monitoring, cellular back up and the recordings from all of your cameras—it’s still less expensive than Vivint. Here’s how to install the ring video doorbell 2.

Check out these strange things caught by Ring doorbells.

Vivint vs. ADT

ADT has been around in some form since 1874—yes, that’s closing in on 150 years—and has built up a large national network of monitoring centers and a good reputation, too. It also currently has a higher monthly monitoring charge than Vivint, requires a 36-month contract and rents you their equipment for a one-time fee of around $200.

In comparison, 20-year old Vivint is an industry newcomer that offers pick-and-choose, lease-to-purchase equipment—once it’s paid off, it’s yours. Vivint systems are also installed by Vivint employees, for service cohesion, whereas ADT relies on third parties for installation.

Check out our favorite security systems.

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