Sep 18 , 2014

HS020 – An Inside Look At A Plumbing Franchise – Interview With Linda Stanfield

Have you ever thought about becoming a franchisee?

If so, you’re going to love this Interview.

In this episode of the Handyman Startup podcast, I talk with Linda Stanfield, owner of Benjamin Franking Plumbing in Chandler, Arizona.

Linda has worked with her husband to grow their own Benjamin Franklin Plumbing and has had a lot of success doing it.  She’s also a great person who is interested in improving the home service industry and is willing to share what she’s learned to help others.

With over 15 years as a business owner, Linda has a lot of valuable lessons to teach and it was a pleasure having her on the show.

Regardless of whether you are buying a plumbing franchise, or starting a handyman business, the insights that Linda shares are extremely valuable.

Here are some of the topics we cover in this episode:

  • How the home service industry is changing and what you need to do to adapt.
  • The secret to giving amazing service.
  • Benefits of becoming a franchisee.
  • What to consider when purchasing a franchise.
  • The power of simply wearing a uniform.
  • The importance of learning your financials.
  • The key metrics to focus on in your business.

Recommended Resources Mentioned:

  • The Handyman Web Academy – Online marketing made easy for the home service industry (Now called “Handyman Marketing Machine”).
  • Linda’s personal website – LindaStanfield.com
  • Linda’s book recommendation – “Where Did the Money Go?

Thanks for listening!  And, if you haven’t yet done so, please leave a review on iTunes and let me know how I’m doing!  You may even get featured on the next episode.

Comments or Questions?

Have any thoughts on a topic for the next show?  Know somebody I should interview?  Or, just want to share your thoughts on this episode.  Let me know in the comments below!

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